Terms & Conditions

Terms of Use

1. Acceptance of Terms

By using the TTN Global Express website and services, you agree to these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

2. Service Description

TTN Global Express provides international courier, freight forwarding, and logistics services. We offer air freight, ocean freight, land transportation, warehousing, and package tracking services across 150+ countries.

3. Shipping Terms

All shipments are subject to the applicable laws and regulations of the origin, transit, and destination countries. TTN Global Express reserves the right to refuse any shipment at its discretion. Prohibited and restricted items cannot be shipped through our network.

4. Liability

TTN Global Express liability for loss, damage, or delay is limited to the lesser of the actual value of the goods or the applicable limitation under international conventions (Warsaw Convention, Montreal Convention, CMR, etc.). We strongly recommend that shippers obtain appropriate insurance coverage.

5. Claims

Claims for loss or damage must be submitted in writing within 30 days of delivery (or expected delivery date). Claims submitted after this period may not be accepted.

6. Customs & Duties

The receiver of international shipments is responsible for all customs duties, taxes, and import fees. TTN Global Express may advance these charges on behalf of the receiver but will seek full reimbursement.

7. Contact

For questions about these terms, please contact our customer service team.